Hugo builds high-performance support teams for some of the world's biggest tech companies. Driven by African millennials.

Outsourcing

Hugo

The Lagos office focuses on AI operations, data annotation, quality assurance, and enhancing customer experience.

Lagos

The Nairobi office focuses on marketing, project coordination, and business operations to drive regional growth.

Nairobi

Hugo's headquarters in San Francisco, CA, United States

Co-CEOs

Simone Bartlett

Orinola Gbadebo-Smith

Tayo Adebanjo

Liz Thomas

This department focuses on labeling and preparing datasets to enhance machine learning and artificial intelligence initiatives.

Data Annotation

This department is responsible for monitoring, evaluating, and improving the quality of products and services through specialized assessments and audits.

Quality Assurance

This department focuses on ensuring customer satisfaction and support throughout their interactions with the company, addressing inquiries and resolving issues effectively.

Customer Experience

This department focuses on guiding and overseeing various operational functions to ensure effective team performance and management.

Leadership Operations

This department manages and ensures the quality of projects and processes related to artificial intelligence operations.

AI Operations

This department oversees the planning, execution, and completion of projects, ensuring they meet specified goals and requirements.

Hugo

Org chart

Teams

Data Annotation

Quality Assurance

Customer Experience

Leadership Operations

AI Operations

Project Management

Offices

Hugo

Org chart

Teams

Data Annotation

Quality Assurance

Customer Experience

Leadership Operations

AI Operations

Project Management

Offices

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