Matt Shapiro

Matt Shapiro currently serves as Senior Service Desk Manager at ATI Government Solutions LLC since May 2024. Prior experience includes roles as IT Service Desk Manager at Deloitte and IT Support Manager II at Amazon Web Services. Matt has also held the position of Application Support Manager at the American College of Radiology and Manager of Consulting Services at Apex Systems. Additional experience encompasses being a Senior Consultant at Attain, LLC, and Manager of Service Desk Operations at Iron Bow Technologies. Earlier roles include Global IP Desk Manager at TNS and Operations & Technology at Freddie Mac, as well as IT Manager at the American Red Cross. Matt holds a BA in American Studies from Penn State University, earned from 1985 to 1989.