Atida
Gema Sánchez de Lozoya serves as the Optimization Lead at Atida since February 2022, where responsibilities include aligning optimization efforts with product teams and driving experimentation. Since May 2023, Gema has been a Professor in Customer Experience and Innovation at European Business Factory, focusing on human-centered design and innovative frameworks for enhancing customer value. Previously, Gema held the position of Head of Customer Experience at Dosfarma, concentrating on customer journey analysis and UX strategy. Gema's extensive background includes roles such as Customer Experience Manager and Marketing Product Manager at Neck Child S.A., and various positions in account management and journalism. Gema holds multiple degrees, including a Master's in Conversion Rate Optimization from KSchool and a Master's in Political, Institutional and Business Communication from Universidad Complutense de Madrid.
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Atida
Atida is one of the largest pan-European online health and wellbeing groups. We are leading the way in the digital health landscape by creating a unique destination and ecosystem of products and services that caters to supporting people’s holistic wellbeing. Our online pharmacies and parapharmacies are consumers’ favourites across 9 markets already servicing over 5M+ health enthusiasts on a journey to feel their best inside and out. We aim to support people all over the world to make better decisions about their health by providing trusted expertise, breaking taboos and normalising the “health” conversation so everyone can live life feeling happy, healthy and confident. Headquartered in Amsterdam, we have over 700 employees in 8 locations in Europe and we are growing fast organically and through acquisitions. Working at Atida means you’ll enjoy a high-paced, high-variety role where you can make a big impact quickly. You’ll be joining us on our mission to support consumers’ wellbeing and you’ll help transform the health industry. We are a dynamic, diverse and multinational team and you’ll be collaborating with colleagues across all of Europe.