J'Maya Thomas currently serves as a Guest Services Specialist at Atlanta Motor Speedway, where responsibilities include being the primary contact for Speedway operations and ensuring an exceptional experience for thousands of fans. Prior experience includes roles as a Virtual Assistant and Front of House Manager, where J'Maya co-managed a community of creators and significantly improved customer retention through effective complaint management and project planning. Earlier experience at Zaxby's Franchising LLC involved assisting with new store openings and managing daily operations across multiple locations. J'Maya holds a Bachelor of Science in Business Administration from Southern New Hampshire University.
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