Thomas Colligan

Thomas Colligan has extensive experience in IT customer support and technical assistance, currently serving as an IT Customer Support professional at Atlantic Tomorrow's Office since October 2022. In this role, Thomas is responsible for the setup and support of a new site for the US Office of Refugee Resettlement's Unaccompanied Children Program, including user deployment and procurement of devices. Prior to this, Thomas worked at Swiss Re from January 2010 to July 2022, where responsibilities included service desk operations, self-service solutions, and knowledge management as a SCRUM Master. Thomas also held roles as a PC Technician at Reader's Digest and as a Technical Support specialist for the Federal Reserve Bank of New York, demonstrating a strong foundation in IT support. Educational background includes studies in English Language and Literature, Psychology, and attendance at various institutions including SUNY Westchester Community College and the University of Maryland in Athens, Greece.