Melanie Brewster

Melanie Brewster is an experienced IT professional currently serving as the IT Support and Customer Service Lead at AnglicareSA since June 2025, where the focus is on empowering the IT Support Desk team to enhance service delivery and customer relationships. Prior to this role, Melanie held various positions including Service Desk Operations Manager and Senior Team Lead at Datacom, as well as Service Delivery Coordinator at the Department of Human Services SA, where significant contributions were made in transitioning to the UKG Dimensions platform. Other notable roles include Business Support Manager at the Department of Human Services SA, Account Service Delivery Manager at DXC Technology, and Customer Services Group Leader at HAMBS. Melanie's educational background includes multiple certifications in ITIL and ServiceNow, alongside a Diploma in Secure Communications from the Royal Australian Air Force.