Matthew Smith

Senior Solution Engineer, ITSM

Matthew Smith is a seasoned IT professional with extensive experience in solution engineering and digital operations. Currently serving as a Senior Solution Engineer in ITSM at Atlassian since October 2025, Matthew previously held the position of Director of Digital Operations at Modus Create, leading a global consulting team to deliver outstanding client outcomes. Prior to that, Matthew was the ESM Practice Lead & Principal Consultant at T4S Partners, Inc., guiding implementation and management of IT solutions. Experience also includes a managerial role at the National Renewable Energy Laboratory, where Matthew directed IT application management for research initiatives, and significant contributions at the University of Colorado in various IT administration and technical roles. Matthew's early career includes military service in the US Navy, Colorado National Guard, and the Jefferson County Sheriff's Office. Matthew holds a Bachelor's degree in Information Technology from Colorado State University Global.

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