Vikas Rai is currently a Manager for Cloud Enterprise Support at Atlassian, a position held since August 2018, where previous roles included Team Lead for Cloud SMB JSM and Senior Support Engineer. Prior to joining Atlassian, Vikas worked at Dell EMC from July 2013 to August 2018 as a Product Engineer specializing in RecoverPoint. Vikas is also pursuing a Master of Science in Computer Software Engineering at the Birla Institute of Technology & Science, Pilani, which began in 2013.
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