Rachael Engel

Rachael Engel is an accomplished professional with extensive experience in systems and data support, particularly within the energy sector. Currently serving as the Director of Systems and Data Support at Atmos Energy since February 2009, Rachael provides strategic oversight on process improvement initiatives and data analytics aimed at enhancing customer service and operational efficiency. Previous roles at Atmos Energy include managerial positions focusing on customer service support, change management, business processes, and customer programs, with a notable achievement of improving workforce utilization. Prior to Atmos Energy, Rachael worked as a Senior Business Analyst at ClickFox and held multiple roles at Citigroup, culminating in the position of Vice President, Senior Manager, where Rachael managed operational support for large teams and quality monitoring systems. Rachael earned a Bachelor of Science degree in Business Management from the University of Phoenix in 2006.