Jonathan Ellis is an accomplished banking professional with extensive experience in operations and team management within the financial services sector. Currently serving as Banking Services Manager at Atom Bank since August 2015, Jonathan oversees the operational performance of Banking Services teams, focusing on customer-centric back office support. Previous roles include Payments & Reconciliations Team Leader and Customer Support Team Leader at Atom Bank, where Jonathan successfully implemented customer support functions and built high-performing teams. Prior experience includes significant contributions to the establishment of an Insurance Contact Centre at Tesco Bank, leadership in customer service at Sage, and 18 years at Lloyds TSB, where Jonathan honed skills in people management and process implementation across multiple contact centers.
This person is not in the org chart
This person is not in any teams
This person is not in any offices