Wendy Fabiola Gonzalez

Customer Success Manager at Atom

Wendy Fabiola Gonzalez has a diverse work experience history. Wendy Fabiola is currently working at Atom as a Customer Success Manager since May 2023. Previously, they held the position of Inbound Success Coach LATAM at Atom from October 2021 to August 2022, and then again from August 2022 to May 2023. Before joining Atom, they worked at Hospital Militar Dr. Alejandro Dávila Bolaños as a Bilingual Call Center Coordinator from February 2020 to April 2021. Prior to that, they were a Customer Service Representative at IBEX from October 2018 to October 2019. Wendy Fabiola started their career as an Assistant Accountant at LatinAlliance Abogados in July 2016 and worked there until October 2018.

Wendy Fabiola Gonzalez obtained a Licentiate degree in Public Accounting and Finance from Universidad Nacional Autónoma de Nicaragua from 2015 to 2019. In 2017, they attended a seminar on Transfer Pricing at Colegio de Contadores Publicos de Nicaragua. In the same year, they also participated in a seminar on International Financial Reporting Standards, International Auditing Standards, Professional Ethics, and Income Taxes at Colegio de Contadores Públicos de Nicaragua. Prior to that, from 2012 to 2014, Wendy pursued a degree in Chemical Engineering at UNIVERSIDAD NACIONAL DE INGENIERIA UNI-RUSB. In addition to their formal education, Wendy has obtained various certifications such as Scrum Foundation Professional Certificate, Scrum Fundamentals Certified, HubSpot Sales Software, Data analyst: Techniques and Advanced Reporting Tools, R for Advanced Data Scientist, Sales Prospecting, Microsoft Certified: Power BI Data Analyst Associate, and Microsoft Certificate: Power BI Data Analyst Associate.

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Previous companies

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Timeline

  • Customer Success Manager

    May 1, 2023 - present

  • Inbound Success Coach LATAM

    August, 2022

  • Business developer Representative

    April, 2021