Michelle Knightley

Michelle Knightley (Barnett) is a seasoned IT Service Director at Atos, with extensive experience in service delivery management across various organizations. Since February 2019, Michelle has overseen all IT services for the Aviva Customer at Atos, previously serving as Principal Service Delivery Manager responsible for Business As Usual Service on the Aviva Account. Prior experience includes roles at BT and T-Systems International GmbH, where Michelle managed the re-insourcing of ITIL responsibilities and was accountable for P&L and forecasting. An earlier career at HP involved managing ITIL disciplines for financial services accounts. Beginning in 1998, Michelle built a foundation in service management at Electronic Data Systems, where responsibilities included project management and leading change management initiatives. Michelle's educational background includes attendance at Park School for Girls from 1990 to 1996.