Sarah Nelson is currently the Head of Customer Services Operations at Atos, where they drive business success through Change and Operations Management in the Financial Services and Insurance sectors. With a track record of exceptional leadership, they previously held various roles at Direct Line Group, including Operational Lead for Damage Fulfilment and World Class Programme Manager for Customer Claims. Sarah's experience encompasses developing people, managing stakeholders, and implementing key operational transformations. Their educational journey continues at St Andrews Academy.
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