Tassio Souza is an IT Team Leader at Semantix, overseeing a multidisciplinary team of 58 professionals in the Data Operation Center since January 2020. Key responsibilities include managing critical incident responses, conducting root cause analyses, and utilizing advanced English for problem-solving with companies like Cloudera and Elastic. Proficiencies encompass data processing and reporting with PowerBi, N1 support on cloud-based solutions, and experience with various scheduling software. Prior roles include Back Field Analyst at Connectis, providing N1/N2 hardware and software support, and Technical Support Analyst at Stefanini. Tassio holds a degree in Systems Analysis and Development from Anhanguera Educacional.
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