Natalia Olievschi currently serves as a Customer Service and Logistics Specialist at Menarini Stemline, a role assumed in March 2024. Prior to this position, Natalia worked at Catalent Pharma Solutions from October 2021 to March 2024, where responsibilities included managing over 500 monthly orders and training fellow representatives on JD Edwards. From April 2015 to June 2020, Natalia was the Customer Service Team Lead at Katoen Natie, effectively reducing customer complaints by 87% and overseeing a team managing a client portfolio across North America. Early career experience includes roles as a Customer Service Representative at Katoen Natie, where a 20% reduction in order processing time was achieved. Academically, Natalia holds a Master of Science in Procurement, Logistics, and Supply Chain Management from The University of Salford, as well as degrees in Economics and Business Administration from Universitatea de Stat din Moldova.
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