Abhilash B. is a Senior Operations Manager at AT&T Singapore, currently managing Security Compliance Operations and Quality Assurance for Asia Pacific's Global Customer Service Centers. They lead diverse teams across Singapore, Malaysia, and India and previously served as GCSC Service Assurance Manager, ensuring exceptional service quality for demanding AT&T business customers in the region. Prior to this, Abhilash held the role of Head of Cessation Management at Orange Business Services, where they drove global network cessation operations and enhanced performance through innovative strategies. Abhilash holds a Bachelor of Technology in Electronics and Communications from Punjab Technical University, earned in 2002.
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