Brett Havens

Brett Havens has extensive experience in leadership roles within prominent organizations, primarily at AT&T from May 2009 to April 2024, where positions included Assistant Vice President for Field Ops Technology Transformation and Consumer Field Operations, as well as Senior Project Manager focused on Customer Experience. Prior experience includes serving as Engagement Manager, Project Manager, and Consultant at Illinois Business Consulting from August 2008 to May 2010. Additionally, Brett worked at FedEx Office from September 2002 to July 2008, advancing through roles from Senior Operations Manager to Operations Manager and participating in the Leadership Development Program. Educational qualifications include a Master of Business Administration in Marketing and Operations from the University of Illinois Urbana-Champaign and a Bachelor of Business Administration in Economics and Corporate Finance from the University of Illinois Springfield.