Joe James is an experienced professional in customer success and account management, currently serving as Manager of Customer Success at Attentive since October 2020. With a strong background in client relationship management, Joe has held various roles including Team Lead for Strategic Accounts and Senior Customer Success Manager, focusing on onboarding, account growth, and product adoption. Prior to Attentive, Joe worked at ShotTracker Inc. as Client Success Lead for the Games Division, where responsibilities included strategy development and team management for event execution. Joe's experience extends to FanThreeSixty as Client Success Lead and Executive, where client relations and project management were central. Early career roles include Account Manager at Intouch Solutions, managing significant healthcare accounts, and Account Administrator, alongside an internship at Aldi. Joe holds a Bachelor of Arts in Business Administration and Management from Westminster College.
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