Gaurav Duggal

Gaurav Duggal is a seasoned professional with extensive experience in branch banking operations, currently serving as Senior Vice President & Lead at AU Small Finance Bank since April 2017. In this role, Gaurav develops and executes strategic plans to drive operational excellence, focusing on efficiency and scalability through digital technologies and data-driven decision-making. Previously, Gaurav held the position of Vice President & Regional Operations and Service Head for North India at AU Small Finance Bank, where responsibilities included enterprise risk management and operational integrity. Gaurav's career also includes roles at IndusInd Bank, Citibank India, Standard Chartered Bank, and ICICI Bank, with a strong track record in operational processes, risk management, and service excellence. Gaurav's educational background includes a Financial Leadership Program at CEEI and a Management Development Program from the Indian Institute of Management Udaipur, complemented by a Bachelor of Commerce from Punjabi University, Patiala.