Yonatan Lapid

Yonatan Lapid serves as the Senior Customer Success Manager and CS Ops Lead at AU10TIX since June 2023, with a promotion to lead CS Ops functions in August 2024, focusing on client success and performance optimization. Previous experience includes roles as Senior Customer Success Manager at Justt, where innovative machine learning solutions addressed chargeback disputes, and at Centrical, enhancing employee engagement and performance through gamification. Yonatan led the EMEA Customer Success team at Anodot and held progressive positions at AppsFlyer, culminating in a technical leadership role. Additional experience includes managing a portfolio of accounts at TGS and coordinating programs within the Jewish Agency and Hillel Tel Aviv. Educational qualifications include a Master's in Conflict Management and Negotiation and a Bachelor's in Political Science and Near East Studies, both from Bar-Ilan University.