Douglas Gutierrez

Douglas Gutierrez is an experienced technical professional with a robust background in account management, technical support, and quality assurance. Currently serving as a Technical Account Manager at Auctane since April 2018 and concurrently as a Technical Support Engineer at Endicia, Douglas specializes in troubleshooting complex technical issues and customer training. Prior experience includes a role as a Senior QA Engineer at Nuance Communications Inc., where responsibilities focused on certifying application quality and data integrity for cloud-based platforms, and a series of roles at Tele Atlas North America, progressing from cartographer to Technical Support Coordinator. Douglas holds an education from Mission College.