Customer Success Team
About
The Customer Success Team at Auctane is dedicated to ensuring that ecommerce merchants maximize the value they receive from Auctane's shipping software. By providing expert support, managing carrier partnerships, handling social media inquiries, and offering specialized technical assistance, the team aims to enhance customer satisfaction and retention. The team works closely with merchants to troubleshoot issues, optimize workflow efficiencies, and foster long-term, successful relationships.
Team members
Alex Johnston-Smith
Manager, Customer Success
Amanda Meadows
Manager, Carrier Partnerships
Andrew Sammars
Senior Director, Customer Succ...
Cody Franks
Customer Success Manager
Delano Mireles
Sr. Director Of Customer Succe...
Hunter Nagar
Customer Success Manager
Kari Granda
Director Of Support
Meagan Creel
Customer Service Team Lead
Montana Maingot
Director, Customer Success
Ronald Robinson
Director Customer Support