John Collins is an experienced professional in the automotive and service industry, currently serving as the Director of Fixed Operations at Auction Direct USA Used Vehicle Superstore since August 2013. Prior roles include Customer Service Archery, Camping, and Tactical at Gander Mountain from September 2012 to August 2013, and Operations Manager at Carmax Auto Superstores from August 2004 to May 2012, where John led teams in sales, purchasing, and service while applying Lean Management and Six Sigma methodologies. Earlier in their career, John managed service departments at Powersports of Sunrise and Powersports of Ft. Lauderdale/Delray, as well as at Lowell Honda/Kawasaki, where John maintained high customer satisfaction scores. John holds a high school diploma from Billerica Memorial High School and has further education from Middlesex Community College.
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