Jorel Antonio

Jorel Antonio is an experienced professional with a robust background in aftersales management and customer retention, currently serving as the Area After Sales Manager for Audi of America since April 2023. Prior to this role, Jorel held various positions at Mercedes-Benz USA from February 2012 to April 2023, including Aftersales Operations Manager, Customer Retention Manager, and Executive Referral Manager, where expertise in addressing technical escalations and fostering collaborative solutions was demonstrated. Jorel also founded and operated a Haagen Dazs franchise, focusing on staff training, sales strategy development, and efficient business management. Experience as a licensed realtor with RE/MAX involved building a solid client base and referral network, and earlier roles included positions in sales at OpenRoad Auto Group Ltd. and AT&T/Clearchoice Mobility, where recognition for exceptional sales performance was received. Jorel holds a Bachelor's degree from Kean University, with a dual focus in Psychology and Chemistry.