Markus Loeffler is an experienced professional specializing in customer experience and satisfaction, currently serving as the Manager of Customer Experience at AUDI AG since October 2014. In this role, Markus focuses on defining user experience and customer satisfaction, while also holding positions as project manager for customer requirements and coordinator for functional testing related to infotainment, driver assistance, and vehicle networks. Prior to this, Markus spent five years at FC Ingolstadt 04, where coaching responsibilities included training U16, U14, and U10-U11 teams, along with participation in the "Audi Schanzer Soccer Camp" in various locations in China. Earlier experience includes working as a technical development engineer at Bertrandt, specifically in infotainment systems, from April 2011 to September 2014.
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