Julie Firdaous

Julie Firdaous is a seasoned CRM and marketing project manager with extensive experience across various prestigious companies in the retail and beauty sectors. Currently serving as Chef de projets CRM at AUDIKA, Julie Firdaous is responsible for crafting and executing CRM strategies, managing omnichannel customer journeys, and innovating marketing automation campaigns. Prior to this, Julie Firdaous held key marketing roles at Galeries Lafayette and Groupe Clarins, focusing on customer engagement and loyalty initiatives. With a strong foundation in CRM projects at Printemps and earlier experience in sales and marketing roles at L'Oréal and Beauté Prestige International, Julie Firdaous combines strategic insight with hands-on expertise to enhance customer experiences and drive business results. Julie Firdaous holds an MBA in Management and Marketing of Luxury from MBA ESG and a Master's Degree in Marketing and Customer Relations from SUP CAREER - GROUPE INSEEC.