Earl Martin Panghulan

Support Manager - Global Retail at Auditdata

Earl Martin Panghulan has a diverse work experience spanning over many years. Earl Martin most recently worked at Auditdata as a Support Manager. Prior to that, they worked at Impero Software as an APAC Regional Support Manager, where they led the APAC Support team and conducted research to improve customer service. Earl Martin also worked at Netop as a Senior Technical Support Specialist, providing high-level technical support and testing new product offerings. Before that, they worked at Hitachi Solutions America, Ltd- Business Solution Group as a Sr. Ecommerce Support Analyst, leading projects and analyzing data for improvement. Earl also gained experience at JP Morgan Chase as an Implementation Specialist Senior Team Member, at Siemens IT Solutions and Services as a Technical Solution Specialist Level 2, at Dell Services as a Technical Support Senior Assistant Level 2, and at Advanced Contact Solutions, Inc. as a Customer Service Representative.

Earl Martin Panghulan graduated from De La Salle University in 2005 with a Bachelor of Science degree in Computer Science. In terms of additional certifications, Earl has obtained various certifications in different fields such as Managing Modern Desktops (MD-101) from ITPro, Lean Six Sigma White Belt Certification from ASQ - World Headquarters and Minitab, Cisco CCNA (200-301) from ITProTV, Microsoft Windows 10 (MD-100) (Updated 2021) from ITProTV, CompTIA A+ Core 1 (220-1101) and CompTIA A+ Core 2 (220-1102) from ITProTV, PowerShell Skills from ITProTV, Accredited Agile Project Management Foundation (Scrum) from ITProTV, CompTIA Project+ (PK0-004) from ITProTV, Lean Six Sigma - Yellow Belt from ITProTV, Mental Health First Response: International Version from Mental Health First Response, PMI: Organizational Change Management from ITProTV, Project Management Professional Prep - 2021 from ITProTV, Accessing Axelos courses - ITIL®, Prince2®, and Management of Risk® from ITProTV, ITIL 4® Executive Overview from ITProTV, ITIL® Executive Overview from ITProTV, and Writing Queries Using Microsoft SQL Server 2008 Transact-SQL from NTT DATA Philippines, Inc. The most recent certification obtained by Earl is the Managing Modern Desktops (MD-101) certification in March 2023.

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