Mollie Jolliffe

Mollie Jolliffe is a seasoned professional in customer experience and media operations with extensive experience in leadership roles across various companies. Currently serving as Head of Customer Experience at Audyence, Mollie previously held the position of SVP, Partnerships and Media Operations at Stein IAS, and SVP, Process and Technology at Merkle. At Merkle, Mollie led the rollout of key initiatives and managed a large team to support B2B strategic partnerships. Prior to this, Mollie was SVP and General Manager at DWA, overseeing P&L for the San Francisco office and successfully managing numerous global clients. Early career work included roles in analytics and online marketing consulting, contributing to expertise in digital marketing strategies, SEO, and campaign optimization. Mollie holds a BS in Communications from Towson University and an MA in Business from the University of San Francisco.