Minna Kumpulainen

Customer Happiness Manager at Auntie

Minna Kumpulainen is a seasoned professional with extensive experience in customer service and management. Currently serving as the Customer Happiness Manager at Auntie since April 2022, Minna previously held significant roles at Heeros from August 2012 to April 2022, including Service Center Manager and Team Lead, where expertise in B2B customer service delivery was honed. Minna began at Heeros as a part-time Purchase Invoice Specialist while studying, showcasing a strong foundation in financial administration within a SaaS environment. Earlier positions include B2C Sales roles at R-kioski Oy and experience in production and fundraising activities. Minna holds a Bachelor of Business Administration from JAMK University of Applied Sciences and additional HR-focused education from Humak University of Applied Sciences.

Location

Helsinki, Finland

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Auntie

Auntie offers hassle-free online services that support the mental well-being of employees before problems such as stress, overachieving or finding motivation become overwhelming. Measurable results are achieved with structured packages that focus on finding concrete solutions for everyday problems together with a mental well-being professional.Auntie is available in 22 languages and is used by 400+ organisations globally.


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Headquarters

Helsinki, Finland

Employees

51-200

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