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Aric Birchmier

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Aureon Contact Center

For 30 years, we’ve seen how customers’ needs have changed and we’ve been helping organizations through it all. Located in America’s heartland, we are famous for our work ethic and offer a neutral dialect; high first-call resolution; Contact Center services; omnichannel customer experience approach that utilizes phone, live-chat, SMS, and web ticket; and consistency between our centers.