Quang Huynh

Quang Huynh is a skilled professional in data analysis and customer insights, currently serving as a Customer Insights Analyst at Ausgrid since January 2025. Prior experience includes working as a Data Analyst at Resonate CX, where Quang conducted research and developed text analytics solutions for enhancing customer experience. Additional roles include NLP Engineer at Paradox, where research focused on model explainability and AI chatbot development, and Teaching Assistant at S P Jain School of Global Management. Quang possesses a Bachelor's degree in Data Science from SP Jain School of Global Management and is pursuing a Master of Applied Artificial Intelligence at Deakin University. Prior educational achievements include a high school diploma with a focus on mathematics.