Customer Experience and Fan Engagement
About
The Customer Experience and Fan Engagement team at Austin FC is dedicated to enhancing the overall fan experience both at matches and throughout the season. This team focuses on delivering exceptional service, managing membership programs, coordinating community initiatives, and fostering strong relationships with fans to cultivate a vibrant soccer culture in Austin. Their efforts aim to ensure that every supporter feels valued and engaged, creating unforgettable moments that deepen their connection to the club.
Team members
Alfredo Naim
Director, Fan Development
Ben Patterson
Events Coordinator
Chloe Battles
Premium Service Executive
Conor Pernetti
Manager Of Membership Services
Dave Lilly
Guest Services Associate
Erick Quintero
Membership Services Executive
Kerlin Anderson
Premium Service Executive
Rocio Zapata
Manager, Community Impact
Rodrigo Ayala
Player Care Coordinator
Shahbaz S.
Senior Ticket Operations Rep
Other teams at Austin FC
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