Daniel Burn is a seasoned project manager with extensive experience in delivering complex transformation programs across various sectors. Currently serving as a Senior Project Manager at Australia Post, Daniel is instrumental in implementing a multi-year Customer Service transformation program leveraging advanced technologies such as Google Cloud Platform and Contact Centre AI. Previous roles include Business Consultant at Terra Firma Business Consulting and Senior Project Manager at The Salvation Army, where Daniel focused on optimizing communication and engagement. Daniel's background also includes significant positions at Tabcorp, MYOB, and RMIT University, where a strong emphasis was placed on technology integration, agile practices, and strategic project delivery. Daniel holds a Bachelor of Commerce in Management from Monash University.
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