Karen Gonzalez

Karen Gonzalez is an experienced professional in business analytics and workforce management, currently serving as a Senior Manager at Australia Post since December 2022. Prior to this role, Karen held several leadership positions at The myHomecare Group Australia, including General Manager of Workforce Management and Analytics. Karen's extensive background includes roles such as National Workforce Scheduling & Planning Manager at The myHomecare Group and Forecasting and Planning Manager at KinCare, where responsibilities encompassed forecasting, capacity planning, and enhancing customer service efficiency. Additionally, Karen has served as a Workforce Planning Analyst at Woolworths Liquor Group, Business Development Manager at One Step Promotions Incentives, and Operations Manager at DFS Group Limited, where expertise in financial analysis, operational efficiency, and staff management was demonstrated. Educational qualifications were obtained from the University of New South Wales.