Joe Hindmarsh Maicd

Joe Hindmarsh MBA MAICD is an accomplished professional specializing in strategic customer engagement and performance improvement across various sectors. Currently serving as Principal Strategist for Business Value at Highspot, Joe inspires clients in APAC and EMEA to embrace innovative learning and coaching models. With experience as a CX Industry Panelist at the Australian Institute of Business, Joe shares insights on enhancing customer experience. Previous roles include Senior Enablement Partner for ServiceNow and SLACK at Salesforce, where Joe led initiatives aimed at data-driven learning and performance. Joe's background also includes significant leadership positions at Amazon Web Services, CustomerIQ, Coates, and PICA Group, focusing on strategy, transformation, and revenue growth, complemented by strong educational credentials in Strategic Leadership and an MBA specializing in Strategic Management.