Anna Mastwyk is an experienced Learning & Development Consultant with a diverse career spanning numerous organizations since 1990. Currently at Swinburne Professional and Monash University Short Courses, Anna specializes in training and professional development. Anna has held various roles including Study Coach and Trainer/Assessor at the Australian Institute of Management and the Australian Nursing & Midwifery Federation, as well as Director at Graphic Ink (Vic) Pty Ltd. Anna's qualifications include multiple certificates in Training & Assessment, Leadership, Management, and Business Administration, complemented by a Bachelor of Arts and several diplomas and postgraduate qualifications in education and human resource development. Areas of expertise encompass Time Management, Business Writing, Leadership Skills, and Conflict Resolution, among others.