Jason Backhouse is an accomplished executive in the financial services industry, currently serving as General Manager - Open Payments at Australian Payments Plus since July 2022. Prior to this role, Jason was the Director of Merchants and Head of Operations at Beem It from January 2019 to November 2022. Jason's extensive background at Commonwealth Bank spanned nearly nine years, where positions included Senior Manager - Small Business Operations, Operations Manager, Business Analyst, Business Banking Specialist, Product Manager (Secondment), and Customer Service Specialist. Jason's expertise lies in leveraging analytics and customer insights to enhance service processes, drive continuous improvement, and execute strategic initiatives within the banking sector. Jason holds a Bachelor of Arts/Commerce degree from the University of Canberra, with a focus on Banking and Finance, Literature Studies, and Creative Writing.