Australian Retirement Trust
Julie joined QSuper in 2016 and is ART’s General Manager Member Engagement, responsible for delivering ART’s multi-channel member engagement strategy to achieve a market-leading service experience for ART’s members.
In this Acting role as Chief Member Officer, Julie is responsible for the teams that directly serve the members day-to-day, including member services and operations, insurance services, business integration and technical advice.
Prior to her current role, Julie was QSuper’s General Manager Member Engagement and Advice. She also held roles at QSuper including Head of Member Services, Head of Contact Centre and Head of Advice.
Julie has more than 25 years’ experience in senior member services and operational leadership roles, including at Aware Super, the ATO, Allianz Partners, Bupa, MBF and Sunsuper.
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Australian Retirement Trust
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Australian Retirement Trust is the super fund formed through the merger of Sunsuper and QSuper. We’re one of Australia’s largest super funds and proud to take care of over $200 billion in retirement savings for more than two million members. As a fund that works for members, not shareholders, we work in members’ best interests and, subject to confirmation by the new fund trustee, are committed to returning profits to members as lower fees and better services.