Simonne Burnett

Simonne Burnett is a seasoned professional with extensive experience in brand, marketing, and customer experience within the financial services sector. Currently serving as Chief Member Experience Officer and Executive General Manager for Brand Marketing & Digital at Australian Retirement Trust since January 2022, Simonne previously held the position of Director for Consulting - Digital Transformation at PwC Australia, where responsibilities included enhancing customer-led growth and digital transformation for financial clients. Simonne founded The Innovatory, delivering consultancy services within fintech, and held key roles at National Australia Bank, ANZ, and ING Australia, focusing on customer experience and brand strategy. With a foundational career at Westpac, culminating as Head of Brand and Marketing Communications, Simonne's expertise is backed by a Bachelor of Commerce in Marketing from UNSW.