Stephanie Smith

Stephanie Smith is a seasoned professional in the insurance and claims industry, currently serving as the Business Development Manager for Employer Growth at Australian Retirement Trust since July 2025. Prior to this role, Stephanie held various positions at AIA Australia from June 2016 to July 2025, including Senior Client Development Manager and Senior Claims Assessor, where responsibilities included quality assurance review and the development of claims assessors. Stephanie's experience also encompasses a Claims Specialist role at AIA from April 2013 to June 2016, a Senior Claims and Assistance Officer position at MAPFRE ASSISTANCE from June 2012 to April 2013, and a Claims Manager role at QBE from November 2010 to July 2012, focusing on managing complex claims and staff training. Educational background includes studies at Saint Frances Xavier (2004 - 2006) and San Clemente (2001 - 2004).