Thao Nguyen

Thao Nguyen is a highly experienced professional with a strong background in operations and financial services. Currently serving as a Senior Operations Officer at Australian Retirement Trust since June 2023, Thao previously held multiple roles at Commonwealth Bank from August 2008 to February 2022, including Advice Manager, where effective leadership of a team of Financial Planners was demonstrated. Thao also served in a Senior Manager Business Support role during a secondment, focusing on change initiatives and stakeholder engagement. Additional experience includes positions as a Financial Planner, Servicing Planner, and Customer Service Manager. Thao holds a Graduate Certificate in Organisation Change Management and a Bachelor's degree in International Business, both from Victoria University.