Shaun Lewis

Shaun Lewis is an experienced professional in customer service management, currently serving as the Head of Customer Service at AWH Pty Ltd since January 2019. In this role, Shaun manages the state administrative and compliance functions while facilitating improvements in business performance. Previous positions include Customer Service Manager at Opteon, where Shaun led operational administration for valuation staff, and Contact Center Manager at VIA Network, responsible for student verification and support. Shaun also held managerial roles at Pearson and Tenix Solutions, focusing on student recruitment and continuous operational improvement, respectively. With a strong educational background, including diplomas in Management and Graphic Arts, Shaun brings a diverse skill set to enhance customer service operations.