Sandra Kambach

Sandra Kambach serves as the Head of Brand Management and Customer Experience at Austrian Airlines since June 2022, following a notable tenure at Lufthansa Group as Senior Manager of Passenger Experience and Manager of Global Sales Innovation and Digitalization. Kambach's expertise encompasses product strategy, customer experience design, journey mapping, and agile project management. With a foundation in sales product development and business case analysis at Austrian Airlines and a diverse freelance background in translation, editing, and journalism, Kambach possesses a rich skill set in communication and digital transformation. Academic achievements include a Master of Science in Business, Language and Culture from Copenhagen Business School and a Bachelor's degree in International Business Administration from WU.