Ray G. Redwood, MBA, PMP®, CSM®, CRPC®, CMFC®

Vice President, Customer Services at AuthenticID

Ray G. Redwood, MBA, PMP®, CSM®, CRPC®, CMFC® has extensive experience in various leadership roles in the financial industry. Ray G. is currently serving as the Vice President of Customer Services at AuthenticID, a position they have held since March 2022. Prior to this, Ray worked at Wells Fargo as the Lead Digital Product Manager from May 2019 to March 2022. In this role, they led the development and execution of product strategy for the enterprise "Know Your Customer" Identity Management solution, resulting in expanded client base and the implementation of new vendor services. Before Wells Fargo, Ray worked at ConnectYourCare as the Senior Director of Financial Services from May 2018 to May 2019, where they focused on the analysis, strategy, design, and launch of new Consumer Directed Healthcare products. Ray also has experience at Bank of America, where they held various roles such as Senior eComm Product Consultant, Business Support Manager, Product Manager, and VP Process Design. Prior to Bank of America, they worked at TIAA-CREF in various positions, including Team Manager, Segment Intelligence Manager, Performance Development Coordinator, Performance Development Consultant, and Individual Planning Consultant. Overall, Ray G. Redwood brings a wealth of experience in product management, strategy development, and leadership within the financial industry.

Ray G. Redwood holds a Master of Business Administration (M.B.A.) degree in Innovation from Wingate University and a Bachelor of Business Administrations (B.B.A.) degree in Finance & Marketing from Baruch College. Ray G. also has additional certifications including a Certificate of Financial Planning from New York University obtained in 1998, a Certified SAFe® 5 Product Owner/Product Manager certification from Scaled Agile, Inc. obtained in March 2021, and certifications as a Certified Scrum Master (CSM), Chartered Mutual Fund Counselor (CMFC), Chartered Retirement Planning Counselor (CRPC), and Project Management Professional from Scrum Alliance, College for Financial Planning, and Project Management Institute respectively. The exact years of obtaining the certifications are not specified.

Links

Previous companies

Bank of America logo
TIAA logo

Timeline

  • Vice President, Customer Services

    March, 2022 - present