James Dantow

James Dantow has extensive experience in customer success services and global support in technology organizations. At NetSuite, James served as Group Vice President of Customer Success Services, overseeing a portfolio for over 40,000 customers and managing multiple consulting and support services. James also held the position of Senior Vice President of Worldwide Support and HCM Consulting Services, where responsibilities included implementation services and global customer support. As Vice President and General Manager in the Philippines, James was responsible for supporting over 20,000 customers while managing a large team. Prior experience includes serving as Vice President at Minacs, focusing on training and continuous improvement, and as Director of Business Applications at WiBand Communications. James holds certificates in Artificial Intelligence from the University of Toronto - Rotman School of Management and MIT Sloan School of Management.