Justin Farrell

Justin Farrell is a Customer Integration Specialist at Authenticom since October 2023, collaborating with dealer partners to compile detailed records for sales and service categories, which are then integrated into the CRM for vendor campaigns. Concurrently serving as a Sales Support Specialist at Global Industrial Company since December 2023, responsibilities include assisting customers across multiple communication channels and processing orders efficiently. Previous experience includes roles as a Customer Success Specialist at 6HL, where Justin onboarded over 400 members in a month, and as a Customer Support Specialist at Truckstop.com, achieving a first contact resolution rate of 87%. Justin also has a background as an Account Manager at DV8 Premium Liquids, where lead conversion and account retention were key achievements, and as an Assistant Manager at Gravity Defyer, overseeing daily operations and sales performance. Early career experience includes serving at Buca di Beppo, where high-volume customer service was a focus. Justin holds a High School Diploma from Richland Continuation High School.