Margie Baker

Margie Baker is an accomplished professional with extensive experience in customer success and operations management. Currently serving as the Director of Trade System Operations at Authority Brands since June 2025, Baker previously held various senior roles at ServiceTitan from September 2021 to July 2025, including Senior Customer Success Manager for both Strategic and Enterprise divisions, and Customer Success Manager. Prior experience includes eight years as Operations Manager at Star Servco and six years as Sales Manager at The Scotts Miracle-Gro Company. Margie Baker holds a Bachelor's degree in Political Science and Government from Virginia Wesleyan University, attained between 2001 and 2004.