Florin Avram

Florin Avram is a Technical Support Specialist at Auto Services Unlimited since May 2022, specializing in analyzing and troubleshooting technology issues while serving as the primary contact for third-party solutions. Previous experience includes roles as an Operations Engineer at vidaXL, where infrastructure monitoring and incident escalation were key responsibilities, and as a Business Technical Support Specialist at Bitdefender, focusing on customer assistance with product navigation and technical issue resolution. Florin also held positions as a Senior Service Desk Engineer and Service Desk Engineer at SCC, gaining extensive IT service desk experience with Microsoft technologies. Early career experiences include customer service roles at Choice Hotels and Aramark, where Florin provided support in hospitality and boating safety. Florin holds a Master’s and Bachelor’s degree in Environmental/Environmental Health Engineering from Universitatea Vasile Alecsandri din Bacau, complemented by IT training from Școala informală de IT.