Luke Herchenbach is a seasoned professional in customer success management with extensive experience in managing client relationships and driving software adoption. Currently serving as a Senior Customer Success Manager at Autodesk since September 2025, Luke previously held similar roles at Calendly, where responsibilities included owning the management of Enterprise Customer relationships and overseeing the renewal process. Prior experience includes working as a Client Success Manager at Gartner, managing a $4M client portfolio, and as a Senior Account Manager at CVS Health, focusing on Large Enterprise Customers. Luke began his career in sales at C.H. Robinson and Power Home Remodeling, and earned a Bachelor's degree in Industrial and Organizational Psychology from Illinois State University between 2010 and 2013.
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