Nazli Ertan Ozavci

Nazli Ertan Ozavci is an accomplished UX and Product Researcher, currently working at AUTODOC since August 2022, with a focus on customer experience and journey specialization. Prior experience includes a role as Customer Journey Specialist at Garanti BBVA from August 2014 to June 2018, where analytical customer journey mapping was conducted utilizing tools like SAS and SQL. Additional roles at Garanti BBVA encompassed customer experience analysis and strategic project management. Earlier career experiences include internships at Henkel in Sales Operations and Controlling, Deloitte in Tax, and Microsoft in Public Sales. Nazli holds a Bachelor of Science degree in Business Administration from Middle East Technical University, earned in 2014.